Essential Workplace Skills

Essential Workplace Skills Modules

Each 3-hour workshop includes small group and individual activities, role plays, scenarios, and discussions for an interactive learning experience. Particpants leave with tools and individual action plans for immediate integration.

Effective communication boosts workplace engagement. In this session, refine your communication skills by analyzing your style and comparing it with others. Learn to tailor your approach for better results, manage in-person, written, and digital interactions, and enhance productivity. Leave with new strategies for building connections and excelling at work.
A true professional adds value to their organization. In this session, evaluate your professionalism, learn to influence others positively, adapt to diverse environments, and use feedback to improve. You'll leave with tools to enhance your contribution and foster a positive workplace
Enhance your workplace value by becoming an effective problem-solver. Learn critical thinking skills, practice adopting various perspectives, and tackle complex issues collaboratively. Discover techniques for evaluating and communicating solutions, and leave confident in your ability to drive improvements for yourself, your team, and your organization.
Strong customer service is key in today's diverse workplace. This session will help you enhance customer trust, improve communication skills (including tech use), and learn recovery strategies to rebuild loyalty. You will be equipped to deliver excellent service across all roles and industries.
Workplace stress offers a chance to reassess our responses and habits. In this session, identify challenges and their causes, adopt proactive strategies, and enhance emotional intelligence. Learn how self-care impacts professionalism and career growth and leave with a resilience-focused action plan.
Equity, diversity, and inclusion are essential for modern workplaces. In this session, learn from top organizations on implementing these values, improve interactions to foster respect, and leave with a plan to tackle implicit bias and support an inclusive, high-performing environment.

EWS "Workforce Wednesdays" Schedule

Essential Workplace Skills (EWS) is a series of six three-hour workshops that develop critical professional skills and improve the performance of your organization's doers, whether they serve customers or coworkers. The workshops below are offered on Wednesdays from 1 to 4 p.m. Each workshop is priced at $30 per person*.

COMMUNICATING EFFECTIVELY
January 22, 2025 - Crisp Technology Center in Centralia

PRACTICING PROFESSIONALISM AT WORK
February 5, 2025 - Salem Education Center

ADVANCING EQUITY, DIVERSITY, AND INCLUSION
February 18, 2025 - Salem Education Center

UNDERSTANDING CUSTOMER SERVICE ESSENTIALS
March 5, 2025 - Crisp Technology Center in Centralia

NAVIGATING CHALLENGES & STRESSORS
March 19, 2025 - Nashville Education Center

THINKING CRITICALLY AT WORK
April 9, 2025 - Crisp Technology Center in Centralia

For the full class schedule & registration, visit:
https://www.kaskaskia.edu/wdce/continuing-and-community-education/ce-registration/

Open Enrollment Sessions

Typical open-enrollment sessions are three hours long. For maximum benefit, they can be taken in any order, either individually or as a series. Your employees will enjoy collaborating with participants from a wide range of industries and organizations through small group activities, role-playing scenarios, and discussions for an interactive, engaging learning experience.

Customized Trainings

We can offer your organization customized EWS training when and where you need it. The sequence of topics, length of a search session, and follow-up plans reflect employee needs and organizational priorities. Learning activities parallel those of open enrollment, except your employees will learn alongside coworkers, reinforcing internal relationships and approaches.

Take-Away Tools

Participants leave each workshop with four simple tools to help them apply their new skills on the job and in daily life. These include:

self-assessment to help them understand what they know and can do related to the skill area
tool to help them take the specific actions required to achieve their goals
self-review to foster reflection and allow supervisors and mentors to track the learner's progress

Kaskaskia College can document and provide:

verification of workshop completion
a certificate recognizing individuals who take all six Essential Workplace Skills workshops at the College or in a customized setting with a Kaskaskia instructor
Digital badge for each workshop completed
Digital micro certificate for completing all six workshop modules

Want to learn more? Contact

Cydney Richardson

crichardson@kaskaskia.edu

Phone | 618-545-3256

Main Campus
Administration, AD 200