Information Technology Services

The Information Technology Department supports the academic mission of Kaskaskia College. The department is located in ST-121 on the Main Campus and is responsible for maintaining the infrastructure, facilities and resources of the campus network, computer labs, and technology services.

The Information Technology Department provides technical support services on a variety of issues and platforms. Technical assistance is available in-person, on the telephone, email, and remote desktop sessions. Some of the more common support areas include assistance with login issues, WiFi connectivity, and myKC portal, etc.

HelpDesk

The Technology HelpDesk provides KC faculty, students, and staff an effective, single point of contact for timely and consistent response to technology-related questions, training and documentation. The HelpDesk is located in ST-121 (Science & Technology Building) on the Centralia Main Campus.

To submit a HelpDesk ticket, please visit, help.kaskaskia.edu.
You can contact the HelpDesk at 545-3098 or by email itsupport@kaskaskia.edu

Services

MyKC is the information portal for faculty, staff and students that provides personalized information and self-service tools.

STUDENTS:
- Class Information
- Calendar
- Grades
- Account Balance
- Transcript Request
- Email
- Campus Announcements
- Self-Service
FACULTY and STAFF
- Calendar
- Important Documents
- Self-Service
- Room Scheduler
- KCReports
- Class List
- Team Sites
Campus-supported email applications for staff include Microsoft Outlook for desktop email and myKC for web-based email. Campus-supported email application for students is Microsoft Office 365 for desktop email.

Accessing KC email for Students

Students can access their KC e-mail through the web or on a mobile device.

Student e-mail via the web

Student e-mail via mobile device

Visit the IT Help Desk located in (ST-121) the Science & Technology Building (ST) on the Centralia Main Campus for assistance.
This notification service sends email or text messages to students, staff, and faculty of campus closures for class cancellations, inclement weather closings, and/or other emergencies. This is an opt-in service that requires users to setup their own individual account if they want to receive notifications. Go to the KCAlerts website, select SIGN UP, and follow the instructions to setup an account.

ACCOUNT SETUP

Username is your official KC issues ID#.

The Optional Groups -

Select the names of instructors that you want to receive class cancellation on.

Select the name of the student club that you want to receive notification from.
If you have forgotten or need to change you password you can use our online password wizard at https://password.kaskaskia.edu.

Password Restrictions

The password wizard requires certain restrictions to change your password. The following restrictions apply.
- Your password must be at least 7 characters.
- Passwords must contain at least 1 number.
- Passwords must contain at least 1 uppercase letter.
- Passwords must contain at least 1 lowercase letter.
- Passwords can not include any part of you name, your birth date, or any part of your social security number.
Note: Passwords must be changed every 90 days.

IT Policies and Guidelines

Contact Us

Submit a HelpDesk Ticket: help.kaskaskia.edu