Deliver superior service while connecting with our guests and supporting efforts to achieve AMC’s financial goals.
All associates may be considered for cross-training; some may be assigned duties in one or more areas at management’s discretion.
General responsibilities for all positions include, but are not limited to:
•Exhibit excellent guest service skills.
•Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
•Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
•Work effectively with supervisors and co-workers.
•Demonstrate consistent and effective sales techniques.
•Meet sales expectations through loyalty card sales, suggestive selling, upselling, merchandising, and sampling.
•Complete transactions by greeting each guest, identifying the guest’s request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.
•Ensure the security of all cash, receipts and tickets.
•Enforce the movie ratings system courteously and effectively. Uphold “zero tolerance” policy in regards to ID checking.
•Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.
•Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.
•Control access to the theatre.
•Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
•Perform daily stocking and maintenance duties.
•Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
•Follow instructions on safe use of all chemicals/cleaning materials.
•Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.
•Uphold AMC’s Business Practices Standards and ensure compliance with company programs.
•Assist with other Film Crew functions and perform other duties as directed.
•Expanded lists of essential functions for the Concessionist, Cashier and Usher positions are available upon request from theatre management.
Requirements to be performed, with or without reasonable accommodation:
•Standing, walking, lifting, twisting, and bending on a frequent basis.
•Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).
•Ability to work with minimal supervision.
Apply online at indeed.com