Joy Global Inc. offers excellent benefits, a continual focus on training and development and a financially sound company in a growing industry. We are currently looking to add a Life Cycle Management (LCM) Midwest Representative to our Mt. Vernon IL location.
•Respond to customer requests for advice, guidance and troubleshooting during machine failure.
•Initiate new and repeat customer contact.
•Assess customer requirements and assist with specific problems.
•Participate in price negotiations and assist in preparation of quotes and sales orders.
•Help warehouse personnel manage consignment inventories.
•Inspect complete machine rebuilds utilizing approved customer specifications list prior to installation of equipment.
•Assist customer during installation of new and rebuilt equipment. Train customer personnel on machine operation and conduct on-site training schools for customers.
•Sell replacement parts after advising customer on appropriate quantity needed to minimize down time.
•Install retrofits in a timely manner to reduce warranty exposure and to improve machine performance.
•Advise customer on technical, safety and operational considerations.
•Provide advice and assistance in resolution of warranty claims.
•Bachelors Degree is preferred. Associates Degree in a related field or equivalent progressive experience in machine rebuilds or diagnostics.
•Mechanical Engineering background is required
•3-5 years of practical experience (underground)
•Be able to read and interpret all types of mechanical, hydraulic and electrical schematics.
•Ability to understand Joy mining systems and the application
•Must possess strong electrical ability
•Ability to travel
•24 hour availability
Joy Global Inc. offers an excellent benefit package including 401(k), profit sharing, medical, dental, vision and life insurances, wellness programs, tuition reimbursement and more.
Joy Global is an Equal Opportunity Employer.
-The companies of Joy Global are world leaders in the design, manufacture, distribution and life-time support of equipment for both surface and underground mining. We are distinguished by outstanding people, high quality and sophisticated technology that is spearheading innovation for the 21st century.
-Career opportunities abound among our international operations. Whatever your career goals, Joy Global is big enough to realize your potential and small enough to have an impact.
-We are the team to be on. We are premier players in a vital industry – If it isn't grown, it's mined.
See Indeed.com for more information. Apply online.