Returns - Ship & Debit Coordinator - Req. # : 4997
The Returns/Ship & Debit Coordinator position will be responsible for the processing and approving of RMA (return material authorization) requests.
RMA requests are monitored and processed through a paperless folder system and need to be verified and approved according to established business terms and conditions.
Ship & debit claims require verification of validity through an SAP bolt on, Vistex. Once verified the claim is processed for credit.
The Returns/Ship & debit Coordinator will work with all Cooper customers as well as personnel in various departments within Cooper B-Line especially customer service, quotes,
inventory and receiving departments, and with other outside sales personnel.
DUTIES AND RESPONSIBILITIES
• Verify and change RMA requests according to established Cooper B-Line terms and conditions.
• Approve and send the RMA request to the customer.
• Contact customers with issues via phone & e-mail.
• Verify and process ship & debit claims.
• Contact quotes department with issues.
Job Requirements PREFERRED QUALIFICATIONS
Bachelor’s Degree in Business Admin, Accounting, or related field
Excellent analytical ability
Good decision maker
Effective communication and multi-tasking skills
Prior SAP experience a plus
Prior claims/material returns experience a plus
High School or equivalent
Associates Degree in Business Admin, Accounting, or related field
About Cooper B-Line Location(s) Cooper is always looking for great talent! Whether you are an electrical engineer, a plant controller, a recent grad interested in our rotational developmental programs,
or the general manager of a multi-billion dollar manufacturing business, we may have just what you are looking for!
We welcome you to learn more about our company, our history (since 1833), and our products at www.CooperIndustries.com. You can also discover more of our jobs at www.CooperCareers.com or www.CooperCareers.com!
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Come help us GROW and create the electrical products and global power infrastructure of the future while building on the rock solid foundation we’ve constructed over the last 18 decades! Cooper B-Line endeavors to make www.cooperindustries.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Division Talent Management Representative at (618) 651-2025.