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Success Center
"Success doesn't come to you…you go to it."
- Marva Collins
  
     
 
Company: La-Z-Boy Furniture Galleries
Job Title: Part Time Interior Design Assistant
Date Posted: 09/12/2012
Industry: Interior Design
Summary:

Job Description
Part Time Interior Design Assistant
La-Z-Boy Furniture Galleries are looking for individuals who have a degree or are currently enrolled in an Interior Design program. If you are an individual who is driven to create beautiful home environments that represent the client’s lifestyle, fashion, and taste, we are looking for you.


Our Interior Design Assistants work closely with our Interior Designer. They assist with clients in our design center as well as at the client’s home to create individualized design solutions to sell La-Z-Boy products and services. The Interior Design Assistant will do space planning, fabric coordination, and product selection. They are responsible for creating sales and utilizing exceptional customer service skills.


If you are looking for career growth and you have completed your Interior Design program, the next step would be to consider the full-time Interior Designer position.


BASIC FUNCTION:
Responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strive to create long-term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La-Z-Boy Designer. Assist the Interior Designer in designing and creating comfortable and functional environments that represent client’s lifestyle, taste and budget.


KEY RESPONSIBILITIES:
Drives Sales
Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy
Team with Store Manager, Sales Manager and Associates to promote the In-Home Design program and drive overall store sales
Assist Interior Designer to achieve established In-Home program sales goals
Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers
Maximize store promotions, marketing initiatives, and grassroots programs
Maintain strong knowledge of features and benefits of existing and new product line
Meet established goals as set by management


In-Home Design
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
Execute and champion the In-Home Design process per company guidelines
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects


Customer Focus
Meet and greet customers that come into the store
Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products
Make sound business decisions to deliver customer satisfaction and promote team environment


People
Maintain a positive working relationship with all store associates


Operations
Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness
Adhere to general store operational procedures and guidelines
Show a sense of urgency, enthusiasm and excitement with the staff and customers
Other duties as assigned


Job Requirements
MINIMUM JOB REQUIREMENTS:
Currently enrolled in or graduate of an Interior Design program or a minimum of three (3) to five (5) years design experience in a comparable home furnishings role
CIDA accreditation preferred
Previous selling experience strongly preferred
Proficient in the use of Microsoft Office, including Word, Excel, and PowerPoint
CAD training a plus
Experience in using floor and space planning applications
Knowledgeable of general principles of home d?cor and design (i.e., furniture, carpet, draperies, and color schemes.)
Excellent communication skills, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate and build rapport
Ability to effectively manage time and conflicting priorities
Ability to work effectively and productively with others as a team
Ability to work the schedule and hours dictated by business needs
Ability to work evenings, weekends and holidays as required
Initiative to meet assigned goals, missions and objectives
Strong attention to detail


 

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