Kc logo random picture of student
Top page border
Office Technologies-Desktop Production

This occupation is expected to be among those with the largest number of new jobs. Opportunities should be best for applicants with extensive knowledge of software applications. Word processing, writing, and communication skills are essential for all secretaries and administrative assistants. Employers increasingly require extensive knowledge of software applications, such as desktop publishing, project management, spreadsheet, and database management. Secretaries and administrative assistants are employed in organizations of every type. They work in schools, hospitals, corporate settings, government agencies, or legal or medical offices. Employment of secretaries and administrative assistants is expected to increase about nine percent according to the Department of Labor. Salaries vary widely according to industry and skills the worker possesses. Secretaries and administrative assistants should be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Employers also look for good customer service and interpersonal skills because secretaries and administrative assistants must be tactful in their dealings with people. Discretion, good judgment, organizational or management ability, initiative, and the ability to work independently are especially important for higher-level administrative positions. Changes in the office environment have increased the demand for secretaries and administrative assistants who are adaptable and versatile.

© 2017 Kaskaskia College - 27210 College Road - Centralia, Illinois 62801 - (618)545-3000 (800)642-0859