Telephone Etiquette (BSC-9359)
2014 Spring 
Location: All Locations Listed

Description: Take your telephone skills to the next level. Good telephone service is not a matter of common courtesy-it is a matter of training. Secretary, salesperson, or manager all will benefit in learning to use the telephone as a service tool that will impact company profits.

Textbook information can be found here.
01/23/2014 - 01/23/2014 Workforce Center D. Jones
Lecture Time: 7:45AM - 9:00AM Days: R Seats: 6

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